PRIVACY POLICY

GENERAL PERSONAL DATA PROTECTION CONDITIONS

DATA PROTECTION INFORMATION

SELLER acts as the controller of personal data and collects it for sales contract fulfilment, product delivery, sales documentation, technical support and credit or debit card payment authorisation for which legal basis is laid down in Article 6(1)(b) of the General Data Protection Regulation. In other words, data processing is necessary for contract fulfilment in which the data subject is a party or in order to take action on the data subject’s request before the contract is concluded.

Furthermore, personal data is processed in order to store orders made by the buyers, to identify specific users and to analyse business activity for which the basis is laid down in Article 6(1)(f) of the General Data Protection Regulation, since data processing is necessary for the need to legitimately improve business activity and adapt according to the market needs.

In special cases, if you have given us your permission, your contact data can be used for direct marketing for which the legal basis is laid down in Article 6(1)(a) which states that the data subject has given their consent for personal data processing for one or more specific purposes.

With this privacy statement’s entry into force it is possible for existing users to receive an email from us in which you are asked to agree to receive our notifications via email, phone, SMS or e-messages because we cannot validate or locate in the archive your preferred method of contact, so we kindly ask of you to give us permission clearly and unambiguously if you want to continue receiving our promotions, or we will not be able to continue messaging you about them.

If you as a user have any questions regarding personal data protection, you can contact SELLER, located in Split, Tolstojeva 29, directly, or you can contact our data protection support via: mammamiaart.web@gmail.com 

The user as a data subject is responsible and obligated to browse and study www.mammamiaart.com before sharing any personal data.

Processed personal data and personal data usage

On our website www.mammamiaart.com, SELLER collects the following personal subject data:

  • name and surname,
  • telephone number,
  • address,
  • email address,
  • shipping address,
  • postal code,
  • city,
  • company and personal identification number (companies only)

Personal data storage

SELLER will ensure that the personal user data is kept on a safe location (which includes a reasonable administrative, technical and physical protection in order to prevent unauthorised use, access, disclosure, copying or modification of personal data), access to which will be granted only to authorised MAMMAMIA ART personnel.

SELLER does not record or store users’ transaction data needed for card payment.  SELLER will protect personal data to the extent laid down in specific legal regulations (for example, data on financial transactions is stored for 11 years, as laid down by the Accounting Act) or until the right to use the data is repealed as per the data subjects’ wish if it does not interfere with the legal regulations.

DATA PROTECTION

SELLER finds personal data protection extremely important and has taken a number of precautions in order to protect the users’ personal data. The users can access their personal data on www.mammamiaart.com with a password and an email address.

Links to other websites

This Data Protection Information applies only to usage of data that SELLER collects from data subjects.

Other websites that can be accessed via www.mammamiaart.com have their own confidentiality agreements and privacy policies. If a user visits another website through www.mammamiaart.com SELLER advises users to check the data confidentiality agreement of the website, since SELLER is not responsible for conditions of work of other websites.

OTHER DATA

Together with personal data, SELLER can gather users’ data that cannot be used to identify them, and are not considered to be personal data (such as data related to website usage, data about user’s computer, internet service provider, preferences, hobbies, interests, activities), that help SELLER. to design data presented to its users with better quality, accuracy and personal touch, to improve the website and for additional managing and adjustment of its content in order to meet user’s needs. Based on this data, SELLER learns what content is more popular with certain types of users.

GENERAL INFORMATION

Before they start using the www.mammamiaart.com website (hereafter: website) owned by SELLER the users, i. e. the buyers, are obliged to become acquainted with the website’s General Terms and Conditions. If they have any additional questions or doubts regarding the General Terms and Conditions, they can send all questions in writing to e-mail address mammamiaart.web@gmail.com.

By accessing the website or using any part of its contents, the user accepts the General Terms and Conditions of the www.mammamiaart.com website, as well as any other rules and terms of usage for the above-mentioned Site and services it provides. The users agree that they will not use the Site in such a way that harms its authors or any other third person, and they accept all the risks connected with using the Site and its services. If the user does not agree with the above noted, they must stop using the Site and all the services it provides.

The Site content is protected by copyright law. Any modifications, leasing, sale or distribution of the Site content is possible only with prior written permission from SELLER.

SELLER provides the website usage in the best way possible. This includes: server monitoring, capacity expansion according to the number of users, user support, and elimination of any errors and problems in system operation. SELLER does not hold responsibility for possible problems with the functioning of the website and services. SELLER cannot guarantee that the website usage will not be interrupted or without errors. The user agrees that the access to the website can sometimes be interrupted or temporarily unavailable. The users use the website at their own responsibility.

SELLER is in no way responsible for any damage that user may undergo by using the www.mammamiaart.com website. The authors and other physical or legal persons involved in the creation, development and distribution of www.mammamiaart.com website are not responsible for any damage caused by the use or inability to use the website.

SELLER retains the right to block access to www.mammamiaart.com website to any user when the website is used inappropriately. SELLER retains the right to refuse access to www.mammamiaart.com website to anyone, based on its own assessment. The user agrees that they will use the www.mammamiaart.com website in a way that does not endanger its resources and services. Inappropriate use of  www.mammamiaart.com website is forbidden and results in termination of the right to access the website.

The user must keep their user account information secret, and is completely responsible for any damage resulting from unauthorized use of their user account.

SELLER retains the right to modify or amend the General Terms and Conditions at any moment. Modifications take effect with the day of publication at the www.mammamiaart.com website. Continued use of the website or any part of its contents is considered to represent an agreement to modified or amended General Terms and Conditions. SELLER recommends periodical checking of General Terms and Conditions, in order to be informed of the possible modifications.

SELLERretains the right to modify, amend or terminate any part of its operation, at any moment and without prior notice, including the Site or any of its parts, services, subpages, or any other service it provides. The right includes, but is not limited to, change of the time of content availability, availability of any data, any means of transfer, as well as the rights to access or use the website.

It is the duty and obligation of the user to use the website in accordance with positive regulations and general moral and ethical principles. SELLER retains the right to execute control of the website’s content, in order to ensure compliance with the General Terms and Conditions and all positive regulations. All modifications of terms and conditions are valid immediately upon their publication at the www.mammamiaart.com website.

 

USER’S PRIVACY

According to European Union directive, SELLER informs its users that the www.mammamiaart.com website uses Cookies, in order to provide the best possible service.

Cookies in users’ browsers allow SELLER to provide adequate functionality of all features of the internet portal, to adjust certain content specifically to the needs of each individual user, and to constantly improve the Portal based on the visits analysis.

Users can decide how Cookies are stored in their browser settings. With the goal of constant user experience improvement, while browsing the Portal, SELLER must store little pieces of information on the user’s computer (Cookies). More than 90% of websites use this policy, but according to European Union regulation issued on March 25th 2011, SELLER is obliged to ask for user’s consent before storing the Cookies. When using the www.mammamiaart.com website, user consents to use Cookies. If they decide to block Cookies, the user can still browse the website, but some of it features might be inaccessible.

WHAT IS A COOKIE?

A Cookie is information stored on the user’s computer by a website that they have visited. Cookies normally save the user’s preferences and settings for the website, such as the preferred language or address. When a user visits the same website afterwards, their internet browser sends back the Cookies that belong to this site. This feature enables SELLER to show information adjusted to each individual user’s needs.

Cookies can store a wide range of information, including personal information (such as the user’s name or e-mail address). However, this information can be saved only when the user enables the feature – websites cannot gain access to information that user did not give permission for, and they cannot access other files on the user’s computer. The default activities for storing and sending Cookies are not visible to users. However, the user can alter their internet browser settings in such a way that they can chose whether they want to approve or reject requests for storing Cookies, by deleting the saved Cookies automatically when the internet browser is closed, and the like.

Besides personal data, SELLER can ask for other data from data subjects through which data subjects can be identified, but is not considered personal data (for example data on website usage, computer data, internet provider data, preferences, hobbies, interests, activities) and which provide SELLER with higher quality, more precise and more personalised content for users, better websites and additional content customization for users. Based on these data,SELLER gains information on the most popular content among specific users.

Changes in the Data Protection Information

SELLER can change this Data Protection Information at any time by publishing the modified text on its website, www.mammamiaart.com. Amendments to the General Conditions for the Protection of Personal Data will come into effect immediately upon publication on the website www.mammamiaart.com and users are therefore advised to inform themselves on the existing privacy policy upon visiting the website.

Who we share your data with

  • our business partners who deliver the purchased products to you – DPD based in 10360 Sesvete, Slatinska 7, and DHL International d.o.o., based in Zagreb, Utinjska 40,
  • our business partner who provides card payment services – Corvus Pay d.o.o., based in Zagreb, Buzinski prilaz 10

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Data subject rights

Everyone whose personal data is being processed has the following rights concerning the processing of their personal data:

  • The right to transparent information, communication, and modalities for exercising one’s rights
  • The right to access data
  • The right to rectify data
  • The right to delete data
  • The right to data portability
  • The right to object
  • The right to restrict data processing
  • The right to oppose automated processing of personal data or profiling

Registration

If you register as a member of www.mammamiaart.com, Creaticon processes your personal information based on your consent – i.e. the fact that you chose to open an account on our website.

We collect the following data: your name, billing address, shipping address, email, telephone number, and date of your birthday.

The data is processed to enable you to use the services provided by Creaticon on the website www.mammamiaart.com(online shopping included), to participate in the SK University loyalty programme and advertising campaigns, and to facilitate access to the online store to complete the purchase and have the products shipped.

Transparency

When Creaticon collects your personal data in any way, it informs you in advance and informs you of the legal basis of personal data processing, the purpose of personal data processing, the duration of processing and your rights regarding the processing of your personal data. If your information is to be shared with third parties (e.g. for the purpose of payment and delivery of products, or a newsletter subscription), you will be notified. If your data is to be transferred to third countries (non-EU countries) then such fact will be pointed out to you.

 

Security programs