PRODUCT DELIVERY

Ordered products are sent by SELLER to the address of buyer’s choice.

Delivery will be made by the company DPD.

Costs of delivery are free of charge only in the Republic of Croatia for an amount over 170 €, unless stated differently at the time of purchase.

SELLER delivers worldwide and the cost of delivery is paid by the buyer.

It is the obligation of the buyers to accept the package and check the package content in front of the deliverer, in order to avoid subsequent claims about items damaged during the shipping.

In case that SELLER is unable to deliver the product ordered, it will inform the buyer about the circumstances. The buyer can cancel the order or wait until the product becomes available again. If SELLER is not able to deliver the product within the agreed term of delivery, it will inform the customer about this, and the customer shall allow a reasonable additional term for meeting the requirements of the purchase agreement.

If the buyer does not accept the product, or refuses to accept the product without a valid reason, SELLER. retains the right to claim the refund of costs incurred for manipulation, shipment, and other possible costs.

The purchase agreement is concluded at the moment of acceptance of the buyer’s bid, and the product will be delivered to the delivery service within 8 working days (Saturdays, Sundays, and bank holidays excluded) after the receipt of payment of the order price amount, except in case of cash-on-delivery payment method.

If the buyer chooses the cash-on-delivery payment method, the purchase agreement is concluded with the moment of bid acceptance, and the product will be delivered to the delivery service within 8 working days (Saturdays, Sundays, and bank holidays excluded) after the conclusion of the purchase agreement.

To the buyer who is a resident of the territory of the Republic of Croatia, the product will be delivered within 10 working days (Saturdays, Sundays, and bank holidays excluded) from the moment of delivery to the delivery service; to the buyer who is a resident of the European Union the delivery will be completed within 15 working days (Saturdays, Sundays, and bank holidays excluded); to the customer who is a resident of the United States of America delivery will be completed within 20 working days (Saturdays, Sundays, and bank holidays excluded); and to the buyer who is a resident of the Republic of Serbia or Republic of Bosnia and Herzegovina within 20 working days (Saturdays, Sundays, and bank holidays excluded).

The contracted purchase price includes all taxes and duties, and is expressed in Croatian kuna. Along with the price in Croatian kuna and euros, and the customer pays for the currency conversion costs.

WHAT IS THE DELIVERY FEE?

Within the Republic of Croatia, delivery fee is 5 € and delivery for orders higher than 170 € is free.

For Slovenia delivery fee is 11 € and is sent by DPD delivery service.

For countries of European Union: Austria, Hungary, Germany, Czech and Slovakia delivery fee is 20 € and is sent by DPD delivery service.

For countries of European Union: Belgium 191, Cyprus, Finland 295, France, Ireland, Italy, Luxembourg, Poland, Portugal, Spain, Sweden, delivery fee is 19 € and is sent by DPD.

For countries outside of European Union the delivery fee is 27 € and is sent by Croatian Postal service.